Important information for audiences

Mary Poppins – Friday 24 January, 7.30pm

 

**Updated 9.30am, Sat 25 Jan**

Performances of Mary Poppins will resume as scheduled today - Saturday 25 January, with both matinee and evening shows taking place as planned.

If there are still travel restrictions in your area, please contact the box office for assistance. While they may be experiencing a high volume of inquiries following yesterday’s events, they will respond as soon as possible.

Thank you for your patience.

Phone: 0131 529 6000 (11am - 3pm)
Email: bookings@capitaltheatres.com

 

**Updated 4.15pm, Fri 24 Jan**

We are very sorry to inform you that due to the weather conditions today, we have no alternative but to cancel tonight’s performance of Mary Poppins.

Performances will resume as scheduled tomorrow (Saturday), with both matinee and evening shows taking place as planned.

With the red weather warning planned to finish at 5pm today, we were hopeful the 7.30pm performance could go ahead tonight. Having monitored the situation all day we have determined that it would not be safe to do so for everyone involved. The safety of our team, audiences, cast and crew remains our priority.

If you would like to change your tickets to another performance, please call our box office on 0131 529 6000 who will be happy to exchange your tickets to an alternative date. Our phone lines will be open until 5pm today and from 11am to 3pm tomorrow. Phone lines will be busy, so we thank you for your patience.

If you would like your ticket to be refunded, please email bookings@capitaltheatres.com with the subject Mary Poppins 24/01 refund my tickets.

  • If you purchased your tickets with a debit or credit card, you will be refunded to the payment card used.
  • If you paid with credit notes or gift vouchers we will be in touch with you in the coming days to arrange your refund.

We are very sorry for any disappointment and inconvenience caused and hope you are safe and warm during these challenging conditions.